Full time Hybrid role based at our Brisbane Hangar.

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing…

As the Defect Support Engineer, you will provide effective solutions for all tail specific issues reported within the Technical Operations group. This includes the assessment, coordination, and preparation of open defects for rectification, as well as coordinating responses and actions in relation to guest, crew and safety related complaints. The DSE will closely liaise with Line Planning, Maintenance Watch, Aircraft Health, Engineering Supply and AMO’s to effectively resolve open defects and assist recovery of AOG aircraft.

This role operates on a rotating 4on/4off shift pattern. (6AM - 6PM)

You’ll be great in this role if you have…

• Hold, or have held, an aircraft engineer license in category B1 and/or B2 or equivalent; or have a qualification in aircraft maintenance at least at certificate IV level; or have an engineering qualification at least at diploma level in any of the following disciplines: (i) aeronautical; (ii) avionics; (iii) mechanical; (iv) electrical
• Minimum 5 years’ experience in engineering/aircraft maintenance for an airline that operates aircraft that are the same, or of a similar complexity as the aircraft operated by Virgin Australia
• Basic ability with Microsoft Office applications including Outlook, Excel and Word
• Excellent verbal and written skills - Proven ability to assess scenarios and plan outcomes in the most effective manner - Proven ability to prioritize work requirements in an operationally fluid environment - Good interpersonal skills
• Comprehensive knowledge of the aircraft’s structure and systems, including the propulsion system for aircraft/engine types operated by the airline, or of similar aircraft type and complexity
• Working knowledge of OEM maintenance manuals and documentation
• Working knowledge of the CASR Part 42 Continuing Airworthiness Regulations

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Flexible Hybrid working arrangements
• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty, and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now