ABOUT THIS OPPORTUNITY

If you are passionate and enthusiastic about delivering exceptional service to our guests and your fellow crew, then we have the job for you!

We know what sets Virgin Australia apart is our people and the drive we all have to make a real difference for our guests and is what will maintain our position as Australia’s most loved airline.

United by this purpose and the Virgin values, every person we come into contact with - our guests, our customers, our colleagues and the community - will feel and experience better based on the interactions we have with them.

In the role of Service Adhoc Instructor you will facilitate a variety of training programs to our crew that highlight the exceptional Virgin Australia Brand and the service delivered by our crew to our guests.

• Are you passionate and excited about helping others develop new skills, inspire others to be the best they can be?
• Looking to become a leader in service and champion the future of service at VAA.
• A unique opportunity to share your experience and work with the broader VAA workforce.

If you resonate with any of the above points, believe in the power of human connection and providing excellent service, this could be perfect for you.

We currently are accepting applications for VAA in BNE, ADL and PER.

TO BE ELIGIBLE, YOU MUST HAVE:

• Operational VAA Cabin Crew for at least 9 months
• Excellent verbal and written communications skills, and refined public speaking skills
• Comprehensive knowledge of Virgin Australia Values and how to inject these into your guest interactions
• A passion for exceptional service delivery
• Exemplary leadership and interpersonal skills
• Excellent grooming standard
• A positive ‘can do’ attitude and a role model for our Crew

GREAT TO HAVE:

• Teaching or Training experience
• Relevant Tertiary qualification
• Recognised Teaching or Training qualification
• Current Certificate IV - Workplace Training & Assessment

Successful applicants will be invited to attend an interview where you will have the opportunity to demonstrate your capability and commitment to the role.

QUESTIONS?

For further information about this role please contact AcademyServiceTeam@virginaustralia.com